Medical Secretaries and Administrative Assistants

What Does a Medical Secretaries and Administrative Assistants Do?

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Day-to-Day Responsibilities

• 1Answer telephones and direct calls to appropriate staff.
• 2Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• 3Complete insurance or other claim forms.
• 4Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• 5Transmit correspondence or medical records by mail, e-mail, or fax.
• 6Maintain medical records, technical library, or correspondence files.
• 7Receive and route messages or documents, such as laboratory results, to appropriate staff.
• 8Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Required Skills

• Speaking
• Active Listening
• Reading Comprehension
• Accounts payable software
• Accounts receivable software
• Addressing software
• Allscripts Payerpath
• Allscripts Professional PM
• Amazing Charts
• Billing software
• Corel WordPerfect Office Suite
• CPSI CPSI System
• Data entry software

Medical Secretaries and Administrative Assistants Salary