First-Line Supervisors of Security Workers

What Does a First-Line Supervisors of Security Workers Do?

Directly supervise and coordinate activities of security workers and security guards.

Day-to-Day Responsibilities

• 1Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
• 2Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
• 3Monitor and authorize entry of employees, visitors, or other persons.
• 4Secure entrances and exits by locking doors and gates.
• 5Write reports documenting observations made while on patrol.
• 6Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
• 7Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
• 8Recruit, interview, and hire security personnel.

Required Skills

• Active Listening
• Reading Comprehension
• Speaking
• Critical Thinking
• Monitoring
• Writing
• Employee scheduling software
• Microsoft Access
• Microsoft Excel
• Microsoft Office software
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Word
• Oracle software
• SAP business and customer relations management software
• Time and attendance software

First-Line Supervisors of Security Workers Salary