Parts Salespersons

What Does a Parts Salespersons Do?

Sell spare and replacement parts and equipment in repair shop or parts store.

Day-to-Day Responsibilities

• 1Receive payment or obtain credit authorization.
• 2Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
• 3Fill customer orders from stock, and place orders when requested items are out of stock.
• 4Receive and fill telephone orders for parts.
• 5Locate and label parts, and maintain inventory of stock.
• 6Prepare sales slips or sales contracts.
• 7Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
• 8Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

Required Skills

• Active Listening
• Speaking
• Reading Comprehension
• Adobe Acrobat
• Customer information databases
• Inventory control system software
• Inventory management systems
• Inventory tracking software
• Microsoft Excel
• Microsoft Office software
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Word

Parts Salespersons Salary