General and Operations Managers

What Does a General and Operations Managers Do?

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Day-to-Day Responsibilities

• 1Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
• 2Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
• 3Direct administrative activities directly related to making products or providing services.
• 4Prepare staff work schedules and assign specific duties.
• 5Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
• 6Plan or direct activities, such as sales promotions, that require coordination with other department managers.
• 7Perform personnel functions, such as selection, training, or evaluation.
• 8Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

Required Skills

• Speaking
• Active Listening
• Reading Comprehension
• Monitoring
• Critical Thinking
• Active Learning
• Writing
• Act!
• ActionWare
• Adobe Acrobat
• Adobe Creative Cloud software
• Adobe Photoshop
• ADP Workforce Now
• Airtable
• Amazon Web Services AWS software
• AMG Teleran SalesInSync
• Apache Hadoop

General and Operations Managers Salary